Information about buying tickets

Advance booking. Tickets are available
– online via our website on the event pages of the respective event
– at all known advance booking offices (Click here to search for advance booking outlets by postcode.)
In Düsseldorf we recommend
VisitDüsseldorf Tourist-Information, Rheinstr. 3, 40213 Düsseldorf, daily 10am-6pm
Opernshop Düsseldorf, Heinrich-Heine-Alle 24, 40213 Düsseldorf, Mon-Fri 10-19, Sat 10-18 

Big discounts in advance booking. It pays to book early: our discounted advance booking prices apply until the day before the event, and the box office prices apply on the day of the event.

Shipping options. 
– E-ticket with QR code / Print@Home ticket (free of charge)
– Dispatch by post up to 5 working days before the event (€4.90 postage fee).
It is not possible to reserve or deposit tickets at the box office.
Please help us to conserve resources for the sake of the environment. Do not print out your ticket, but present the QR code from the confirmation email on your mobile phone or the digital ticket in your wallet at the entrance.

Discounts. Pupils, trainees and students, volunteers, severely disabled, unemployed and welfare recipients can purchase tickets at a reduced price upon presentation of proof. A valid authorisation card (pupil’s ID, student ID, severely disabled person’s ID, etc.) must be presented at the entrance to the event. If no authorisation card can be presented, admission will only be granted upon payment of the difference to the normal price.

Professional tickets. Professional artists can obtain discounted tickets. This requires accreditation in advance of the festival at profi-ticket@asphalt-festival.de.  

Bookings for school classes. Teachers wishing to book tickets for school classes should send an email to info@asphalt-festival.de.

No returns, no exchanges. Purchased tickets cannot be returned or exchanged, except for cancelled performances.

Information on accessibility. All venues are accessible to wheelchair users and visitors with reduced mobility. Wheelchair accessible toilets are available at all venues.

Questions about ordering? Or would you like an invoice? You can reach the asphalt customer service by phone on 040. 555 55 88 27 (Mon-Fri 8:00-18:00) and by email at kundenservice-asphalt-festival@eventim.de.